If you haven’t been living under a rock, you are sure to have encountered some brand’s Facebook Messenger bot. With users being omnipresent on the platform, it becomes a no-brainer to integrate your chatbot with Facebook and expand the reach of your conversational marketing efforts. With a monthly active user base of 1.3 billion people, Facebook Messenger is the leading messaging application to be integrated with conversational bots.Īccording to Facebook, there are over 300,000 active bots on the Messenger Platform, with 8 billion messages exchanged between people and businesses every month. Messenger chatbots are messaging app integrations of a chatbot which makes it easier to connect with people on leading messaging apps like Facebook Messenger, Whatsapp, Slack, Kik, etc. There is another category of chatbots that have gained immense popularity due to the ease of their implementation, Messenger Chatbots.
#Facebook chatbot builder software#
They are software programs implemented by businesses to automate conversations with customers on their store/website.Ĭhatbots generally fall into these three categories:ĭepending on the complexity of the tasks you would assign your bot to handle, you can choose any of the listed chatbots. Ideally, chatbots are conversational agents which connect with real people and help solve their issues. Throughout this article, I will answer all these questions to help you clear your chatbot basics and prepare a sound chatbot marketing strategy. What’s the reason for this recent upsurge in the use and success of chatbots? What are the different ways businesses can leverage chatbots to grow better? Is it necessary for you to have advanced coding knowledge(or any coding knowledge at all) to get started with your own chatbot? Size of the chatbot market worldwide, in 20 Time is money and time is exactly what we save by using bots for lesser valued work so that we can concentrate on higher-value work.Įven small-to-medium-sized businesses are striving to include chatbots in their marketing strategy. The ease of implementation and multiple use-cases of our chatbot friends have made them the first choice for a lot of leading brands.Īlbeit it’s very clear that bots will never be able to completely replace human touch but the competition stakes are high.
Preview the settings and press the Finish button to complete.Conversational chatbots and messenger marketing have taken the center stage in improving customer experience and business revenue over the past few years. Adjust Add a Button, choose Contact You > Send Message.ģ. Browse to your Facebook page and click on Add a button.Ģ. To set up a Send Message button, follow these steps:ġ. Here is the result of the Facebook page after you set up Send Message button: If your Facebook page does not have a Send Message button, you can follow the instructions below to set it up. Here is the result after enabling Disable Message Composer.Ĭhat users from any of the whitelist countries will see your bot on discovery surfaces on Messenger platform, otherwise Blacklisted countries users won't be able to see your chatbot.
We recommend this behavior when you do not expect any input from chat users but provide navigations via buttons or quick replies only. They are not able to type their responses. It's recommended to keep (or for Branded App) as a whitelisted domain for webview components such as calendar, payment function.ĭisable Message Composer allows your chat users to interact with your bot is via buttons and quick replies, webviews. You can also publish your chatbot for the whitelisted domains (websites). In the Whitelisted Domain, there is a list of third-party domains that are accessible in the Messenger webview. Please note that Facebook provides very limited ability to change any visual settings for bot on Messenger. In case the bot has been connected to a Facebook page before, then you must Unassign to change from your old bot to the bot you want to connect to that Facebook page.īotStar does provide some options to customize the behavior of your chatbot on Messenger.
Note: You cannot connect more than one bot to a single Facebook Page. After publishing, the bot will connect to a Facebook Page, and the bot builder can design the bot flow.īefore publishing your bot, you'll need to: Bot Operator can use Publish to deploy their bot on Facebook Messenger.
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